Analyse process changes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS407003A, 'Analyse process changes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Analyse process changes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Analyse a change


Identify changes which have occurred


Select a change or group of related changes to analyse


Determine the initiation of the selected change


Identify relevant metrics and predicted values for these metrics


Gather data for these metrics prior to the change


Gather data and information on the implementation of the change


Gather data for these metrics after the change


Survey all key metrics and identify any where variations may correlate with the change being analysed


Discuss results of change with key stakeholders and identify other possible (qualitative or quantitative) results of the change


Analyse this data to determine the results of the change


Review results of change with stakeholders


Identify trends over time in all relevant metrics


Analyse correlated metrics to determine causal relationship


Audit health, safety and environment (HSE) impacts as a result of the change


Present information in a form understandable by stakeholders


Discuss analysed information with relevant stakeholders


Modify information based on stakeholder input, as required


Develop a consensus view of the result of the change which is supported by the information available


Validate the consensus view with stakeholders


Identify future improvements


Discuss lessons learned from the change with stakeholders


Capture key knowledge in accordance with systems and procedures


Identify future improvements in collaboration with team members


Validate identified changes with stakeholders


Obtain sign off from process/system owner


Start the process for implementing future improvements


Check that the planned improvements are occurring


Take action to sustain improvement by standardising