Develop the learning processes of the operations organisation

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS408005A, 'Develop the learning processes of the operations organisation'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Develop the learning processes of the operations organisation' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria


Identify processes generating new knowledge


Identify any existing systems for organisational learning


Encourage the open discussion of current performance and problems


Facilitate consensus problem solving


Ensure both qualitative and quantitative knowledge are captured


Validate findings with relevant managers


Develop knowledge capture and retrieval systems


Obtain required approvals


Provide useable systems for recording of problems, causes and solutions


Facilitate the extraction of knowledge from records


Ensure all project work captures generated knowledge


Ensure knowledge is in a form able to be applied by the organisation and its personnel


Develop knowledge storage and retrieval systems


Monitor knowledge capture system use and suitability


Improve the application of organisational knowledge


Ensure knowledge is distributed to and available where needed


Ensure knowledge system is part of standard procedures and practices


Encourage the routine use of the knowledge system


Facilitate open discussion of knowledge and knowledge system


Identify inhibitors to greater use of knowledge


Take actions to improve application of organisational knowledge


Evaluate and improve learning processes


Review use of knowledge system


Evaluate benefits obtained from knowledge system


Identify areas where the knowledge system is not being fully utilised


Identify areas where greater benefits could be obtained from the knowledge system


Discuss areas of possible improvements with relevant managers and other stakeholders


Develop consensus improvement plans for the knowledge system


Obtain required approvals


Train personnel, as required, to improve use


Implement improvement plans