Develop and refine systems for continuous improvement in operations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver MSS408006A, 'Develop and refine systems for continuous improvement in operations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop and refine systems for continuous improvement in operations' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1

Establish parameters of current internal improvement systems

1.1

Describe organisation systems that impact on continuous improvement

1.2

Identify current relevant metrics and their values

1.3

Check that metrics are collected for all improvements

1.4

Determine yield of current improvement processes

1.5

Review results of improvements

2

Distinguish breakthrough improvement processes

2.1

Identify all improvements which have occurred over an agreed period of time

2.2

Distinguish between breakthrough improvements and continuous improvements

2.3

Determine the timing of breakthrough improvement processes

2.4

Analyse factors controlling the timing and selection of breakthrough improvements

2.5

Analyse continuous improvements to identify cases where breakthrough improvements were required

2.6

Validate findings with process/system owners and obtain required approvals

2.7

Improve timing/selection of breakthrough improvements

2.8

Improve other factors limiting the gains from breakthrough improvements

3

Develop continuous improvement practice

3.1

Check that levels of delegated authority and responsibility are appropriate for continuous improvement from the shop floor

3.2

Ensure all personnel have appropriate capabilities for continuous improvement processes

3.3

Ensure personnel and systems recognise potential breakthrough improvement projects

3.4

Ensure sufficient resources are available for the operation of continuous and breakthrough improvement processes

3.5

Check that relevant information flows from improvement changes to all required areas and stakeholders

3.6

Check data collection and metrics analysis capture changes which result from improvement actions

3.7

Check that improvement changes are standardised and sustained

3.8

Check review processes for routine continuous improvements

3.9

Remove or change factors limiting gains from improvements

3.10

Modify systems to ensure appropriate possible changes are referred to other improvement processes

3.11

Institutionalise breakthrough

4

Establish parameters of current external improvement systems

4.1

Review value stream systems that impact on improvement

4.2

Review procedures for deciding improvement methodologies

4.3

Identify current relevant metrics and their values, as appropriate

4.4

Determine yield of current improvement processes

4.5

Review results of improvements

5

Explore opportunities for further development of value stream improvement processes

5.1

Review mechanisms for consultation with value stream members

5.2

Develop mechanisms for further improving joint problem solving

5.3

Develop mechanisms for increased sharing of organisational knowledge

5.4

Obtain support and necessary authorisations from process/system owners

5.5

Capture and standardise improvements

5.6

Improve factors limiting gains from continuous improvements

6

Review systems for compatibility with improvement strategy

6.1

Review all systems which impact or are impacted on improvements and the improvement system

6.2

Analyse relationships between improvement systems and other relevant systems

6.3

Analyse practices caused by and results from the systems

6.4

Negotiate changes to the systems to improve the outcomes from improvement systems

6.5

Obtain necessary approvals to implement changes

6.6

Monitor the implementation of the changes