Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGSD407A, 'Assist self-management of government service offers'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Assist self-management of government service offers' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Provide personalised service | 1.1 Personal interaction is employed to ensure that service offers remain relevant to circumstances. 1.2 Enquiries related to the service offers are dealt with in accordance with organisational policy and procedures. 1.3 General information about payments and services is provided on request. 1.4 Streaming and referrals to other internal advisers are provided in accordance with needs and organisational guidelines. |
2. Maintain detailed service plans | 2.1 Accurate and up-to-date information about individuals, service options and the service being delivered, is used as the basis of service delivery. 2.2 Payment-related issues are identified and resolved in accordance with legislation, policies and guidelines. 2.3 Interventions are initiated, as indicated by history or need. 2.4 Established quality and accuracy standards are applied for all records. |
3. Manage mutual obligations and breaching | 3.1 Progress against agreed plans is monitored. 3.2 Government service information is recorded, maintained and applied to future dealings so service developments are well-informed and appropriate. 3.3 Debts are raised, and waived or finalised, when required, in accordance with legislation, policy and procedures. |
4. Respond to changes in need | 4.1 Service offers are routinely reassessed in the light of changing circumstances and needs. 4.2 Situations of risk, potential risk or urgent need are identified and reported promptly in accordance with organisational procedures. 4.3 Liaison is undertaken with other staff to ensure changes to service offers are made in line with agreed requirements and to arrange handovers when required. |