Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPIM502A, 'Manage case direction and outcomes'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Manage case direction and outcomes' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Develop strategic case management plans | 1.1 Case management plans are developed to reflect the initial assessment of needs in accordance with legislation, policy and procedures. 1.2 Action plans are included in case management plans as required, and identify the full range of short- , medium- and long-term goals that focus on the achievement of the best possible outcome for claim resolution. 1.3 Avenues for appeal and procedures for grievances/complaints are contained in plans. 1.4 Strategies for monitoring and changing plans are established and included. 1.5 Cultural considerations are integrated into all aspects of case management plans. 1.6 Strategies for obtaining and monitoring service providers are established and implemented. |
2. Manage case directions and outcomes | 2.1 Strategies are implemented to continually monitor the effectiveness of case management processes against agreed goals, relevant services and programs, and client and stakeholder satisfaction. 2.2 Rehabilitation and return to work plans are monitored to ensure they remain consistent with the determined strategic direction of case. 2.3 The need for changes in case plans, including the need for continued intervention, is assessed and strategies for alternative action are developed as required. 2.4 Payments to injured workers are monitored and adjusted as required in accordance with legislation, policy and procedures. 2.5 Alternatives are considered and recommended if required, should the rehabilitation and return to work process fail. 2.6 Advice on all aspects of case management is provided including advice on legislative and risk management issues. |
3. Manage complex cases | 3.1 Case management and return to work plans are tailored to the specific needs of complex cases in accordance with legislation, policy and procedures. 3.2 High-level negotiation, mediation and conflict management skills are used to manage objectives and outcomes in complex cases. 3.3 Expert assistance is obtained as required and case conferences are facilitated to ensure the best outcome for complex case management. 3.4 A risk management approach is taken in the allocation of additional resources to complex cases to ensure value for money in the rehabilitation process. |