ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify, define and engage the community

1.1

A profile is developed to identify broad characteristics and specific needs of a community

1.2

Known risks, stakeholder analysis, community and organisational sources of information are used to identify communication and consultation networks that may be useful

1.3

A working group is established with an appropriate balance of expertise, representation and authority included

1.4

Emergency risk management principles, terminology and processes are explained to the group and further developed

1.5

Implementation of emergency risk management processes are negotiated with stakeholders

1.6

Communication techniques are selected to develop a communication plan

1.7

Specialised information, additional skills and expertise is identified, in accordance with organisational procedures

2

Establish context and risk criteria

2.1

Legislative, regulatory and organisational requirements including policies, procedures and desired outcomes are identified

2.2

Objectives and scope of risk assessment are identified using emergency risk management standards and guidelines

2.3

Information on community characteristics, safety expectations, risk perceptions and the roles and requirements of stakeholders is collected, in accordance with organisational procedures

2.4

Practical constraints, existing treatment strategies and community expectations are reviewed in developing risk criteria

2.5

Draft criteria and supporting explanations are circulated for comment

3

Identify and analyse risks

3.1

Sources of risk are identified through interaction of hazards, communities and the environment

3.2

Community elements at risk are identified, in accordance with organisational procedures

3.3

Vulnerability of communities and/or the environment is determined by calculating probability and consequences from sources of risk

3.4

Risk statements describing consequences are documented, in accordance with organisational procedures

3.5

Risks are analysed, in accordance with organisational procedures

3.6

Risks are rated, in accordance with agreed risk criteria

3.7

Stakeholders are consulted and feedback is documented throughout the process

4

Evaluate risks

4.1

Risks requiring additional analysis or treatment are determined, in accordance with organisational procedures

4.2

Tolerability and acceptability of risks are agreed with stakeholders

4.3

Risk treatments are prioritised using agreed risk criteria

5

Promote ongoing commitment toprocess and outcomes

5.1

Consultation is undertaken at all stages of the emergency risk process

5.2

A variety of communication strategies are used, in accordance with organisational procedures and community expectations

5.3

Stages of the risk assessment processes, decisions taken and outcomes are documented, in accordance with organisational procedures

5.4

Information is provided to the community taking into consideration language, literacy and cultural needs

6

Monitor and review the process and outcomes

6.1

Emergency risk assessment is completed and documented, in accordance with organisational policies and procedures

6.2

Data and contact information for stakeholders is regularly reviewed and updated, as required

6.3

Risk register is reviewed, in accordance with the review schedule or in response to emergency risk drivers or triggers

6.4

Opportunities for improving emergency management risk assessment plan and processes are reported and action is taken, in accordance with organisational procedures