Lead and develop pharmacy teams

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRCCPM003, 'Lead and develop pharmacy teams'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Lead and develop pharmacy teams' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan staffing needs of the pharmacy.

1.1.Interpret and use organisational information and pharmacy health-care standards, values and goals to inform own understanding of staffing requirements.

1.2.Analyse current and projected volume and type of work.

1.3.Assess existing team skills, knowledge and attitude to ensure access to required mix and level of skills.

1.4.Identify and document the need for additional staff to meet pharmacy human resource requirements based on analysis.

1.5.Ensure availability of appropriate human resource policies to support effective operation of staff and pharmacy.

2. Positively influence individuals and teams.

2.1.Encourage, value and reward individual and team contributions.

2.2.Develop rapport and nurture ongoing positive relationships with team members.

2.3.Communicate roles, responsibilities and expectations and promote individual and team work accountability.

2.4.Gain positive acceptance and support of information and ideas from team.

3. Make informed decisions.

3.1.Gather and analyse information relevant to issues under consideration.

3.2.Seek and consider feedback and new ideas from team members.

3.3.Encourage individuals and teams to actively participate in decision-making process.

3.4.Examine and assess risks and options and determine preferred course of action.

3.5.Communicate decisions to individuals and teams clearly and promptly.

3.6.Prepare plans to implement decisions after agreement by relevant individuals and teams.

3.7.Monitor implementation and impact of decisions using reliable feedback processes.

4. Review and respond to staff development needs.

4.1.Identify and document current and future staff development needs.

4.2.Provide ongoing personal advice, coaching and mentoring to build team skill base and performance.

4.3.Provide opportunities for staff development of skills and knowledge according to organisational policies.

4.4.Document and include cost of staff training and development in budgets and operational plans.

4.5.Provide staff feedback and direction on professional development needs.

5. Enhance the image of the business.

5.1.Conduct business in a way consistent with pharmacy health-care standards and values.

5.2.Identify any inappropriate values, standards and behaviour and promptly discuss with staff in a professional and constructive manner.

5.3.Act as a positive role model through high standards of personal performance.