Administer dispensary computer systems and claims

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRCDIS007, 'Administer dispensary computer systems and claims'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Administer dispensary computer systems and claims' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain dispensary computer system.

1.1.Follow organisational procedures for maintaining computer systems, data and privacy of customer information.

1.2.Interpret and follow technical instructions for computer system maintenance.

1.3.Back up computer data regularly and ensure currency of dispensary and virus protection software.

2. Monitor and use system information.

2.1.Update dispensary system data regularly to ensure accuracy and currency.

2.2.Provide clear information to pharmacist about changes to dispensary system data and seek guidance on issues requiring pharmacist instruction.

2.3.Generate, review and distribute regular dispensary reports.

2.4.Identify customer information for follow up in relation to additional services or programs and advise pharmacist.

2.5.Generate documentation that supports pharmacist interactions with customers about services and programs.

2.6.Protect customer privacy and ensure confidentiality of stored information.

2.7.Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste.

3. Prepare PBS claims.

3.1.Follow organisational procedures for administering and reconciling claims.

3.2.Interpret and adapt to changing requirements for claims lodgement.

3.3.Close off prescription claim period, as directed by pharmacist, to meet Medicare Australia and PBS claim deadlines.

3.4.Check prescription forms for patient or agent signature and date.

3.5.Prepare accurate and complete claims.

3.6.Collate prescriptions into patient groups.

3.7.Check serial numbers, identify and refer missing serial numbers to pharmacist.

3.8.Refer completed hard and soft copy claims data to pharmacist for sign-off, and lodge with Medicare Australia.

4. Reconcile Medicare Australia payments.

4.1.Analyse and reconcile Medicare Australia payments against data lodged by pharmacy for the claim period.

4.2.Identify and resolve reconciliation discrepancies within scope of own role.

4.3.Identify outstanding payments and refer to pharmacist.

4.4.Identify out-of-period adjustments from prior claims and refer to pharmacist.