Manage distribution processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXPRO005A, 'Manage distribution processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manage distribution processes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Manage purchasing agreements with business customers.


Review distribution and supply agreements with business customers to ensure they are legally enforceable.


Amend existing supply and distribution agreements to meet agreed business customer and end consumer needs.


Negotiate new supply and distribution agreements according to business policy and procedures and legal requirements.


Implement supply and distribution agreements to achieve agreed business and customer objectives.


Communicate supply and distribution licences and agreements to relevant personnel.


Monitor supply arrangements with business customers.


Set measures and determinants of effective supplier relationships between the retail or wholesale business and customers.


Monitor ability of retail or wholesale business to meet obligations under supply and distribution agreements.


Determine satisfaction of customers with supply and distribution of retail or wholesale products and services.


Investigate customer complaints or reported problems with supply and distribution systems.


Resolve reported problems or customer complaints with supply and distribution systems and remove root causes.


Introduce product range.


Inform managers and staff of new product ranges and advise of preferred location of merchandise.


Implement staff training in product knowledge to introduce product range.


Demonstrate or display new product ranges to staff according to business merchandising plan.


Monitor quality control of supply and distribution.


Establish merchandise quality standards with suppliers according to legal requirements, customer requirements and business policy.


Monitor and ensure quality of merchandise during supply, manufacture and delivery processes.


Record stock return figures and analyse against target figures.

Qualifications and Skillsets

SIRXPRO005A appears in the following qualifications:

  • SIR50107 - Diploma of Retail Management