Lead and develop staff

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXSRM803, 'Lead and develop staff'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Lead and develop staff' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

Element

Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Plan the staffing needs of the organisation.

1.1.Identify and analyse organisational vision, mission, and goals to inform understanding of staffing requirements.

1.2.Analyse current and projected volume and type of work to be undertaken.

1.3.Assess existing staff skills, knowledge and behaviours to ensure access to the required mix and level of skills.

1.4.Identify need for additional staff to meet organisational human resource requirements.

1.5.Ensure appropriate HR policies are in place to support the effective operation of staff and the organisation.

2. Analyse and apply personal leadership skills.

2.1.Review and assess personal leadership style for impact on the successful management of the team and other work responsibilities.

2.2.Analyse and reflect upon personal characteristics and style of working and the impact on the operation of the organisation.

2.3.Assess current personal skills and knowledge and match to organisation’s immediate and longer-term needs.

2.4.Seek professional development opportunities to meet organisational needs and support longer-term personal career choices.

3. Lead the team effectively.

3.1.Establish and foster effective and open communication channels with staff.

3.2.Provide clear guidance to staff regarding individual and team work roles and performance expectations in line with organisational policies.

3.3.Communicate updates of the organisation’s plans and business needs to staff to engender their active involvement.

3.4.Provide opportunities to staff to be involved in planning processes and the review and improvement of work processes.

3.5.Foster effective team collaboration and take a leadership role to resolve intra-team conflict.

3.6.Develop, trial and implement effective strategies to facilitate team growth and increase motivation.

4. Monitor staff performance.

4.1.Establish and communicate the goals and objectives of roles in line with organisational policies.

4.2.Conduct performance appraisals according to the organisation’s standard procedures and using a structured performance appraisal system.

4.3.Analyse results of performance appraisals to identify resource requirements and professional development needs of staff.

4.4.Provide support to individuals and teams to enhance performance and achievement of organisational goals and the effective completion of work requirements.

4.5.Manage poor performance in line with organisational standards, policies and procedures, and legal requirements.

5. Review and respond to the development needs of staff.

5.1.Identify current and future staff development needs using a range of methods and in line with organisational policies.

5.2.Provide ongoing personal advice, coaching and mentoring to staff to build skill and team performance.

5.3.Provide opportunities for staff to develop their skills and knowledge within the organisation in line with organisational policies.

5.4.Include cost of staff training and development needs in relevant budgets and operational plans.

5.5.Provide feedback and direction to staff on the professional development needs that will be provided.


Qualifications and Skillsets

SIRXSRM803 appears in the following qualifications:

  • SIR80112 - Vocational Graduate Certificate in Retail Leadership