Plan and develop culturally appropriate tourism operations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITTPPD007A, 'Plan and develop culturally appropriate tourism operations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Plan and develop culturally appropriate tourism operations' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria




Plan for culturally appropriate tourism operations.


Conduct a cost versus yield evaluation of establishing and operating the operation on an ongoing basis according to the local community's cultural considerations.


Identify the full range of cultural issues at the commencement of the planning process.


Consult individuals and communities about cultural issues that might affect the operation and how the operation might affect local community culture.


Identify and analyse the economic and social impact on the communities.


Identify the need for economic and social returns to local communities.


Investigate and develop ways of managing and minimising negative tourism impact and maximising positive impact on the local culture.


Develop strategies to balance cultural appropriateness and the economic viability of the operation.


Base product development decisions on the information obtained in the evaluation and planning process, including the need for culturally appropriate operations.


Develop and implement culturally appropriate tourism operations.


Develop codes of practice and procedures for all aspects of the operation and for customer use that ensure that respect for cultural values is shown.


Conduct operations according to established codes of practice.


Encourage operational participation of individuals from the appropriate culture.


Ensure that all customer activities are culturally appropriate.


Share information with customers that is culturally appropriate and accurate and avoids cultural stereotyping.


Consider copyright and intellectual property issues when developing the operation.


Educate colleagues about other cultures and societies during the development process.


Encourage culturally appropriate behaviours in colleagues and customers through education.


Promote the need for culturally appropriate behaviour throughout the organisation and with customers.


Use promotional and other materials to inform colleagues and customers about cultural issues.


Monitor operations.


Continuously monitor the standard of operations to ensure culturally appropriate practices are maintained.


Conduct regular consultation with individuals and local communities as appropriate in order to obtain feedback on the operation.


Deal with operational issues promptly and consider changes to continuously improve organisation practices.

Qualifications and Skillsets

SITTPPD007A appears in the following qualifications: