Develop tourism products

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITTPPD008, 'Develop tourism products'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop tourism products' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research the market.

1.1.Focus product research according to organisational objectives.

1.2.Evaluate information sources for tourism, tourism market trends, and distribution and marketing networks.

1.3.Consult with internal and external stakeholders.

1.4.Analyse current market trends, needs, and product and service gaps.

1.5.Identify product development opportunities and target markets, including opportunities for new and innovative approaches.

1.6.Evaluate distribution and marketing networks that support proposed tourism product, including the use of new technologies.

2. Analyse issues relevant to product establishment.

2.1.Identify and analyse product preferences and quality expectations of different consumer markets, including those with special needs.

2.2.Identify and assess external issues that impact on establishing a product.

2.3.Assess suitability of destinations for accessibility and availability of services for target markets.

2.4.Assess organisational capacity to provide proposed product and identify additional resources required.

2.5.Consider issues relating to product life cycle.

3. Determine profitable selling price.

3.1.Determine net delivery cost by identifying expenditure items.

3.2.Identify organisations involved in the product distribution network and the commission or mark up structures that would apply.

3.3.Incorporate distributor commissions or mark-ups, and determine required profit margin and mark-up for profit.

3.4.Make reasonable cost adjustments to ensure price-competitive product.

3.5.Estimate expected income and assess profitability and yield.

3.6.Clearly and accurately document pricing structures.

4. Establish the product.

4.1.Create and implement product development plan that incorporates strategies and actions for marketing, communications and implementation.

4.2.Communicate plan to relevant internal and external stakeholders.

4.3.Where appropriate, test new products and services in marketplace prior to full implementation.

5. Monitor and evaluate the success of the product.

5.1.Monitor product development initiatives based on feedback and other business factors.

5.2.Identify and action changes required in a timely manner and according to any contractual obligations.

5.3.Communicate changes to relevant colleagues, customers and distributors.