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The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Ethical conduct includes	respect for the law integrity objectivity accountability honesty openness responsibility impartiality reliability diligence trustworthiness respect for persons responsible care

Professionalism may include	ethical conduct commitment diligence courtesy respect for others conduct free of cultural and gender bias able to withstand external scrutiny

Complex ethical problems may include	conflict between public sector standards and personal values conflict between public sector standards and other standards such as professional standards conflict between public sector standards and directions of a senior officer or Minister tension between two 'rights' such as the right to privacy versus the right to freedom of information

Actions relating to the reporting of unethical conduct may include	protection and support of those reporting unethical conduct confidential review and evidence gathering to confirm allegations prior to subsequent reporting referral to authority identified in guidelines use of confidant programs (whistleblower protection programs, organisational professional reporting procedures)

Unethical conduct may include	fraud, corruption, maladministration and waste unauthorised access to and use of information, money/finances, vehicles, equipment, resources improper public comment on matters relating to the government and/or the organisation falsifying records giving false testimonials dishonesty improper use of equipment, telephones, credit cards, frequent flyer points, email and Internet extravagant or wasteful practices personal favours, preferential treatment putting barriers in place, hindering, blocking action compromising behaviour including sexual harassment directing others to act unethically oppressive/coercive management decisions resorting to illegality to obtain evidence

Conflicts of interest may include	both potential and actual conflicts bribery improper use of official information gifts entertainment previous and outside employment, including voluntary work favours for friends, relatives and others memberships of organisations political activity pecuniary and non-pecuniary conflicts

Organisational processes may include	strategic planning policy development recruitment selection induction performance management learning and development promotion redundancy re-deployment ceasing of temporary contracts disciplinary and grievance procedures establishment of an ethics committee within the organisation investigations procurement and contracting.

Procedural fairness may include	the right to be heard/put your case the right to be informed of a complaint or case against you the right to know reasons for decisions affecting you the right to know the outcome/recommendations of an investigation involving you the right to privacy the right to representation the right to remain silent the decision maker should not be a judge in his/her own cause in accordance with the law.

Legislation policy and guidelines may include	legislation for public sector management freedom of information legislation privacy legislation equal employment opportunity and anti-discrimination law public sector standards Ministerial directions government policy legal precedents State/Territory/Commonwealth codes of ethics equity guidelines/workplace diversity guidelines organisational codes of conduct organisational mission and values statements organisational procedures/guidelines organisational performance management policy.

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PSPETHC601B - Maintain and enhance confidence in public service

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Elements and Performance Criteria

Required Skills

Evidence Required

Range Statement