This unit applies to organisation leaders and is intended for managers and people with a similar sphere of influence and scope of authority and responsibility. It is a global unit covering the analysis and further development of the overall competitive systems and practices approach adopted by an organisation to ensure that the development fits with customer and other value stream member requirements. For a greater focus on reviewing and developing specific competitive systems and practices refer to MSS408002A Audit the use of competitive tools.
The unit applies to individuals who are familiar with competitive systems and practices as applied at an organisational level. Where this is not the case the following units can be completed to supply the necessary skills:
MSS405001A Develop competitive systems and practices for an organisation
MSS405002A Analyse and map a value stream
MSS405004A Develop business plans in an organisation implementing competitive systems and practices
MSS405011A Manage people relationships.
The following units may also be relevant in some circumstances:
MSS405005A Manage competitive systems and practices responding to individual and unique customer orders
MSS405007A Introduce competitive systems and practices to a small or medium organisation.
This unit may also be applied to service organisations applying competitive systems and practices principles.
Elements and Performance Criteria
Analyse organisation’s current competitive systems and practices approach
Identify the organisation’s competitive advantages and weaknesses
Identify current health, safety and environment (HSE) profile
Determine current competitive systems and practices/ proactive maintenance strategy and analyse for consistency of application across organisation
Compare the strategy to current competitive needs
Determine potential changes which might impact on competitive systems and practices strategy
Identify areas where improvement is necessary
Discuss potential improvement areas with relevant managers
Analyse fit with value stream
Review value stream map against current competitive and strategic position
Determine the impact of changes which have occurred
Identify areas where improvement is necessary
Review and modify the competitive systems and practices approach
Determine required strategy changes
Negotiate changes with relevant stakeholders
Develop an agreed revised strategy
Develop an agreed implementation plan
Obtain support from process/system owners
Manage the development of cascading tactical implementation plans
Implement modified strategy
Obtain necessary permissions and authorities
Monitor the implementation of the modified strategy and tactical plans
Take required actions to achieve planned outcomes
Check that planned improvements have occurred
Take action to sustain improvement by standardising
Required skills include:
undertaking self-directed problem solving and decision-making on issues of a broad and/or highly specialised nature and in highly varied and/or highly specialised contexts
analysing current state/situation of the organisation and value stream, including appropriateness of vision, strategy, operations and internal and external relationships especially with value stream members
overseeing the setting of appropriate key performance indicators (KPIs)
generating and evaluating complex proposals for improvement based on qualitative and quantitative data
communicating at all levels in the organisation and value stream and to audiences of different levels of literacy and numeracy
prioritising situations and actions based on:
value for customers
tactical survival response
reviewing and modifying strategies and KPIs, as required
Required knowledge includes:
competitive systems and practices at both a strategic and tools level, including advantages and limitations of:
value stream mapping
Just in Time (JIT)
establishing customer pull
breakthrough improvement and continuous improvement (kaizen and kaizen blitz)
setting of KPIs/metrics
identification and elimination of waste (muda)
six sigma and lean six sigma
continuous improvement processes, including implementation, monitoring and evaluation strategies
types of KPIs and their impacts on performance
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
critically review current competitive systems and practices strategy and tactical implementation initiatives and plans in organisation and, where relevant, the value stream
determine appropriateness of current KPIs
establish process for ongoing review of strategies and tactical implementation initiatives
implementation of improvement plans
modify strategies, tactics and KPIs, as required.
Context of and specific resources for assessment
Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.
Access may be required to:
workplace procedures and plans relevant to work area
specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee
documentation and information in relation to production, waste, overheads and hazard control/management
reports from supervisors/managers
case studies and scenarios to assess responses to contingencies.
Method of assessment
A holistic approach should be taken to the assessment.
Competence in this unit may be assessed by using a combination of the following to generate evidence:
demonstration in the workplace
case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on)
reports from supervisors, peers and colleagues (third-party reports)
portfolio of evidence.
In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Competitive systems and practices
Competitive systems and practices may include, but are not limited to:
preventative and predictive maintenance approaches
monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems
statistical process control systems, including six sigma and three sigma
JIT, kanban and other pull-related operations control systems
supply, value, and demand chain monitoring and analysis
continuous improvement (kaizen)
breakthrough improvement (kaizen blitz)
overall equipment effectiveness (OEE)
current reality tree
Competitive systems and practices should be interpreted so as to take into account:
the stage of implementation of competitive systems and practices
the size of the enterprise
the work organisation, culture, regulatory environment and the industry sector
Codes of practice/standards
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used
All changes implemented are expected to be at least neutral, or preferably beneficial, in their impact on HSE
any part of a operations or service organisation
companies, government bodies or other body of people aiming to produce a product to service a customer
Improvement may be sustained by including it in:
standard procedures and work instructions
other relevant documents and practices
Manager may include:
any person who may have either a permanent or an ad hoc role in facilitating the function of multiple teams in a workplace, departments or entire organisations
Competitive systems and practices
This unit contains employability skills.