ELEMENT

PERFORMANCE CRITERIA

1. Negotiate business agreements on behalf of the organisation

1.1 The need for a business agreement, its type and purpose are established.

1.2 Data and information required to evaluate and analyse a proposal are gathered and opinions or advice are sought where appropriate from technical or other personnel.

1.3 An assessment of the proposal is carried out in accordance with organisational criteria prior to entering into negotiations on behalf of the organisation.

1.4 Negotiations are conducted in a professional manner to ensure the best possible outcome for the organisation and in accordance with organisational and government policy.

2. Mediate on contentious issues involving public land

2.1 Parties or stakeholders involved in the discussions are each given an opportunity to express issues of concern.

2.2 Attentive listening is used to quickly identify the main issues and concerns.

2.3 The issues are clearly defined and set down and then options or courses of action to resolve the issues are discussed.

2.4 Agreement on desired outcomes is obtained and clearly documented to avoid further conflict.

2.5 Follow-up actions required to ensure agreed outcomes or solutions are completed.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

interpreting legislation, regulations, policies and practices relating to public land management

engaging in strategic influencing/using emotional intelligence

calculating financial projections

negotiating/mediating satisfactory outcomes

assessing risks

communicating at an advanced level

active listening

responding to diversity, including gender and disability

applying public sector legislation including occupational health and safety and environment in the context of public land management

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation and regulations relating to public land administration, native title, land management and development

negotiation techniques

mediation techniques

departmental and government policies relating to contractual arrangements

risk management

communication techniques

public sector legislation including occupational health and safety and environment in the context of public land tenure management

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC501B Promote the values and ethos of public service

PSPGOV503B Coordinate resource allocation and usage

PSPGOV504B Undertake research and analysis

PSPGOV505A Promote diversity

PSPGOV507A Undertake negotiations

PSPGOV508A Manage conflict

PSPGOV516A Develop and use emotional intelligence

PSPLEGN501B Promote compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

negotiation/mediation of business agreements in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to negotiation/mediation of business agreements

case studies and workplace scenarios to capture the range of situations likely to be encountered when negotiating/mediating public land business agreements

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when negotiating/mediating public land business agreements, including coping with difficulties, irregularities and breakdowns in routine

negotiation/mediation of business agreements in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Business agreements may be:

service agreements

joint venture agreements

Crown land/public land projects

negotiations with private developers

Information required to evaluate and analyse a proposal may be:

field assessment

survey report

valuation

consultant's report

financial arrangements and projections

feasibility study

native title information

development application

statistical data

demographics

project costs

Organisational criteria may include:

government policy

organisational policy

organisational business rules and conventions

Contentious issues may be:

land assessment

road opening or closure

development on public land

plan of management

valuation of public land

sale of public land

use of public land