Assist customers to budget and manage own finances

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSFLT501, 'Assist customers to budget and manage own finances'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Assist customers to budget and manage own finances' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist customers to identify financial goals and priorities

1.1 Gain understanding of customers’ financial situation through discussion and interviews with customers

1.2 Assist customers to identify short-term, medium-term and long-term financial goals that are specific, realistic and achievable

1.3 Identify and confirm financial priorities with customers, taking into consideration all aspects of financial situation

2. Discuss purposes of developing and implementing a personal budget

2.1 Discuss budgeting as a way to plan for payment of regular and irregular expenses with customers

2.2 Discuss purpose of budgeting, and behaviours and skills required to implement and monitor budget, with customers

3. Assist customers to develop budget

3.1 Assist customers to identify and list all income and expenditure for relevant period of time

3.2 Establish and project regular and irregular items of expenditure over future period, and identify and discuss surplus or deficit financial situation with customers

3.3 Encourage customers to allocate surplus funds towards meeting identified financial goals

4. Provide ongoing assistance to customers

4.1 Provide budgeting tools to customers to assist in developing own personal budgets for monthly and annual periods

4.2 Provide strategies and tips for implementing and managing personal budgets and finances to customers according to their needs

4.3 Encourage ongoing review of budgets by customers to ensure they remain relevant or are updated if necessary


Qualifications and Skillsets

FNSFLT501 appears in the following qualifications:

  • FNS41210 - Certificate IV in Mobile Banking
  • FNS41010 - Certificate IV in Banking Services
  • FNS41011 - Certificate IV in Banking Services
  • FNS41211 - Certificate IV in Mobile Banking
  • FNS51811 - Diploma of Financial Services
  • FNS42015 - Certificate IV in Banking Services
  • FNS51815 - Diploma of Financial Services
  • FNS51915 - Diploma of Personal Injury and Disability Insurance Management

And the skillsets: