Provide input to change processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGOV405B, 'Provide input to change processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Provide input to change processes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Suggest options and opportunities for change

1.1 The need for change in work practice within the work unit is identified, suggestions sought and options devised.

1.2 Options and opportunities for change are suggested to improve efficiency and effectiveness of the workgroup and the work environment.

1.3 The broader workplace context, including future trends, is taken into account in suggestions for change.

1.4 Risk factors affecting change are analysed to identify possible constraints.

2. Encourage commitment to workplace change

2.1 Positive encouragement is provided to implement workplace change.

2.2 The needs and viewpoints of individuals are identified and considered when implementing change.

2.3 Communication strategies are developed and support is provided to colleagues on adjusting to change.

2.4 Issues requiring further action are identified and dealt with in accordance with legislation, policy and procedures.

3. Monitor and evaluate change

3.1 Implementation of change is monitored and feedback on individual and group work practices is prompt and constructive.

3.2 Suggestions for improvements made by workgroup members are positively received and acted on where appropriate.

3.3 Work activities are evaluated based on feedback from workgroup members and other stakeholders.

3.4 Evidence and information is collected on the impact of change, is accurate, relevant and reported according to organisational requirements.

3.5 Recommendations for improving methods or techniques to manage change are negotiated in accordance with organisational policy and procedures.

3.6 Learning from the implementation of change are identified, shared with others and transferred to other change initiatives.

4. Deal with ambiguities in the change process

4.1 The need to operate within constraints beyond one's own control is recognised and accepted.

4.2 Areas of ambiguity in proposed change are identified.

4.3 Options for dealing with ambiguity and criteria for assessing those options are developed and communicated to the workgroup.

4.4 Best option is selected, work is undertaken and ambiguity handled in accordance with option determined.

4.5 The impact of change and identified related issues are communicated to management as required.

Qualifications and Skillsets

PSPGOV405B appears in the following qualifications:

  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • PSP42010 - Certificate IV in School Support Services
  • PSP41904 - Certificate IV in Government (School Support Services)
  • PSP42210 - Certificate IV in Government (Workplace Relations)
  • PSP40104 - Certificate IV in Government