Promote the organisation's mission and services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PUACOM010, 'Promote the organisation's mission and services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Promote the organisation's mission and services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Build networks and develop working relationships

1.1

Formal and informal networks are established at local, regional and national levels to support ongoing and future liaison and collaboration

1.2

Roles and responsibilities of stakeholders are recognised and considered during networking interaction

1.3

Working relationships are developed through sharing expertise and resources to provide organisational and community benefit

1.4

Dealings with stakeholders are conducted ethically and professionally when developing a relationship of trust and mutual understanding

1.5

Feedback is obtained from other organisations and governments to inform and improve service delivery

2

Represent the organisation

2.1

Organisation's message is imparted accurately in a clear, concise and confident manner to gain stakeholders' understanding and commitment

2.2

Organisations representation is sought and promoted to external bodies

2.3

Opportunities to promote the organisation's mission and services through media, government and community are utilised, in accordance with organisational policy

2.4

Advice to stakeholders is provided, in accordance with organisational policy and legislative responsibilities

2.5

Confidential advice on matters sensitive to governments and the organisation is provided, in accordance with organisational policies and procedures


Qualifications and Skillsets

PUACOM010 appears in the following qualifications:

  • PUA60501 - Advanced Diploma of Public Safety (Firefighting Management)
  • PUA31806 - Certificate III in Public Safety (Defence Public Affairs)
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • DEF31812 - Certificate III in Defence Public Affairs
  • DEF33012 - Certificate III in Defence Public Affairs
  • CHC52312 - Diploma of Community Services (Development and or Humanitarian Assistance)
  • PUA60513 - Advanced Diploma of Public Safety (Firefighting Management)
  • DEF53115 - Diploma of Electronic Forensics