- PSPGOV306B - Implement change
Assessor Resource
PSPGOV306B
Implement change
Assessment tool
Version 1.0
Issue Date: April 2024
Not applicable.
This unit covers implementation of change and participation in refinement of work procedures. It includes preparing for, implementing and monitoring change and working with ambiguity in the face of change.
In practice, implementing change may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, working effectively, contributing to the workgroup, organising information, using resources, etc.
This is one of 6 units of competency in the Working in Government and Management Competency Fields that deal with change. Related units are:
PSPGOV205B Participate in workplace change
PSPGOV405B Provide input to change processes
PSPGOV514A Facilitate change
PSPMNGT604B Manage change
PSPMNGT703A Lead and influence change
This unit replaces and is equivalent to PSPGOV306A Change own work practices as required.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package. | |
Units to be assessed together | Pre-requisite units that must be achieved prior to this unit:Nil Co-requisite units that must be assessed with this unit:Nil Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to: PSPETHC301B Uphold the values and principles of public service PSPGOV301B Work effectively in the organisation PSPGOV302B Contribute to workgroup activities PSPGOV303B Build and maintain internal networks PSPGOV307B Organise workplace information PSPGOV308B Work effectively with diversity PSPGOV312A Use workplace communication strategies PSPGOV314A Contribute to conflict management PSPGOV315A Give and receive workplace feedback PSPLEGN301B Comply with legislation in the public sector |
Overview of evidence requirements | In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms: the knowledge requirements of this unit the skill requirements of this unit application of Employability Skills as they relate to this unit changes implemented in a range of (3 or more) contexts (or occasions, over time). |
Resources required to carry out assessment | These resources include: legislation, policy, procedures and protocols relating to change management case studies and workplace scenarios to capture the range of situations likely to be encountered when implementing change |
Where and how to assess evidence | Valid assessment of this unit requires: a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when implementing change, including coping with difficulties, irregularities and breakdowns in routine changes implemented in a range of (3 or more) contexts (or occasions, over time). Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as: people with disabilities people from culturally and linguistically diverse backgrounds Aboriginal and Torres Strait Islander people women young people older people people in rural and remote locations. Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of: case studies portfolios projects questioning scenarios authenticated evidence from the workplace and/or training courses |
For consistency of assessment | Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. |
Skill requirements Look for evidence that confirms skills in: applying public sector legislation, policies and guidelines in an environment of change communicating including consultation and negotiation with a diverse workforce, including peers and supervisors responding to diversity, including gender and disability observing and evaluating giving and receiving feedback coping with ambiguity, emotions and stressors related to implementing change applying occupational health and safety and environmental requirements in the context of change |
Knowledge requirements Look for evidence that confirms knowledge and understanding of: legislation, policies and guidelines relating to public sector environments principles of adapting to change group dynamics emotional intelligence workgroup practices at least one change management model equal employment opportunity, equity and diversity principles public sector legislation such as occupational health and safety and environment in the context of change management |
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here. | |
Change may be: | imposed or self-initiated at individual, team, organisational or regional level |
Change may include: | technology work practices and procedures staffing resources work priorities and objectives budget organisational structure/restructure machinery of government changes amalgamation of agencies work location shared services environment workplace re-organisation |
Problem-focused strategies may include: | clearly identifying problem seeking advice and direction for clarifying/dealing with problem developing a plan of action seeking feedback on planned action implementing planned action and reflecting on/evaluating outcomes in order to modify/use same strategy |
Flexible approach may include: | positive attitude to change even though there may be some ambiguity about what is required being prepared to perform work differently one day to the next accepting an iterative approach to changes in work practices |
Legislation, policy and procedures may include: | Commonwealth, State/Territory and Local Government legislation government policy environmental and sustainability policies public sector code of ethics national standards related to service delivery area the organisation's policies and practices organisational code of conduct |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| The need for change in work practices is accepted within the work unit and suggestions are made or options devised. | |||
| Advantages, disadvantages and consequences of proposed suggestions are identified. | |||
| Suggested workplace changes are discussed with supervisor and colleagues and acted upon as required. | |||
| Contributions are made to planning for change in the workgroup in accordance with organisational requirements. | |||
| Effects upon others of own emotions/reactions to change are considered and adjustments are made to support required change. | |||
| Own work practices are changed according to agreed arrangements. | |||
| Advice and support are given to assist others to adjust to changes in work practice. | |||
| The benefits of change are promoted in the workplace as opportunity arises. | |||
| Opportunities for continuous improvement in the workplace are identified, referred for approval and acted on. | |||
| Change is monitored with others to determine the effectiveness of revised procedures, and findings are advised to senior staff. | |||
| Ambiguity/uncertainty relating to changed roles, functions and procedures is identified and problem-focused strategies are used for coping. | |||
| A flexible approach is applied when carrying out instructions for changes to work practices. | |||
| Issues relating to change that cannot be resolved immediately are accommodated whilst implementing change in accordance with legislation, policy and procedures. |
Forms
Assessment Cover Sheet
PSPGOV306B - Implement change
Assessment task 1: [title]
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I declare that the assessment tasks submitted for this unit are my own work.
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Result: Competent Not yet competent
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Assessment Record Sheet
PSPGOV306B - Implement change
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Assessment task 1: [title] Result: Competent Not yet competent
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Feedback to student:
Overall assessment result: Competent Not yet competent
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