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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Collect and assess information
  2. Organise and provide information

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

establishing and maintaining filing systems

applying computer technology to data storage security retrieval and presentation

applying information security requirements

undertaking basic statistical and numerical manipulation

problem solving and referring problems as required

communicating with colleagues and supervisors

responding to diversity including gender and disability

applying public sector legislation such as occupational health and safety and environment in the context of organising workplace information

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation policies procedures and guidelines relating to information handling in the public sector such as confidentiality privacy security freedom of information

public sector standards

organisational information handling and storage procedures

electronic and manual filing systems

databases and data storage systems

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of information management

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPBORDA Calculate taxes fees and charges

PSPBORD305A Calculate taxes, fees and charges

PSPETHCB Uphold the values and principles of public service

PSPETHC301B Uphold the values and principles of public service

PSPGOVB Work effectively in the organisation

PSPGOV301B Work effectively in the organisation

PSPGOVB Access and use resources and financial systems

PSPGOV305B Access and use resources and financial systems

PSPGOVB Implement change

PSPGOV306B Implement change

PSPGOVB Work effectively with diversity

PSPGOV308B Work effectively with diversity

PSPGOVA Use workplace communication strategies

PSPGOV312A Use workplace communication strategies

PSPGOVA Compose workplace documents

PSPGOV313A Compose workplace documents

PSPIMA Process claims

PSPIM301A Process claims

PSPLANDA Investigate tenure and land use history

PSPLAND302A Investigate tenure and land use history

PSPLEGNB Comply with legislation in the public sector

PSPLEGN301B Comply with legislation in the public sector

PSPOHSA Contribute to workplace safety

PSPOHS301A Contribute to workplace safety

PSPPROCA Undertake basic procurement

PSPPROC302A Undertake basic procurement

PSPREGA Undertake routine inspections and monitoring

PSPREG301A Undertake routine inspections and monitoring

PSPSCIA Assist with scientific technical support

PSPSCI301A Assist with scientific technical support

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

organisation of workplace information in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to information in the public sector

case studies and workplace scenarios to capture the range of situations likely to be encountered when organising workplace information

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when organising workplace information including coping with difficulties irregularities and breakdowns in routine

organisation of workplace information in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

demonstration

observation

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Information is:

specified by the work of the organisation and may include:

basic numerical and statistical data

legislative, organisation, and policy requirements

client data

registries and file records

library materials

financial records

mail

human resources records

asset details

meta-data

Storage of information may include:

systems which are internal and external to the organisation

manual and computer files

databases

information systems

records management systems

web sites

Legislation, policy and procedures may include:

Commonwealth and State/Territory legislation, standards and guidelines especially relating to privacy, confidentiality, freedom of information, security, fraud control, copyright, intellectual property

government policy

public sector code of ethics

Australian standards such as records management, knowledge management, risk management

the organisation's policies and practices

organisational code of conduct