Work effectively in employment services

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCES311B, 'Work effectively in employment services'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work effectively in employment services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify key aspects of the employment services area

1.1 Identify key organisations and stakeholders and their roles in the employment services area

1.2 Identify types and general features of services available to assist clients gain and retain employment

2. Operate effectively within the employment services area

2.1 Demonstrate working knowledge of current and emerging issues affecting the employment services area

2.2 Apply understanding of common barriers to employment and retention

2.3 Demonstrate understanding of cross cultural issues in work practices

2.4 Actively promote the value of diversity in the workplace

2.5 Share knowledge and skills with others

3. Use other services to assist clients secure suitable employment

3.1 Recognise service boundaries

3.2 Identify internal and external resources to whom clients may be referred for assistance

3.3 Access current information on other services

3.4 Refer clients appropriately to other services

4. Meet duty of care and legal responsibilities

4.1 Ensure all work practices comply with legislation relevant to the delivery of employment services

4.2 Meet duty of care responsibilities when delivering employment services

5. Act ethically in the delivery of employment services

5.1 Meet industry standards of ethical practice

5.2 Meet organisation standards of ethical behaviour


Qualifications and Skillsets

CHCES311B appears in the following qualifications:

  • CHC52008 - Diploma of Community Services (Case management)
  • CHC52208 - Diploma of Community Services Coordination
  • CHC30908 - Certificate III in Employment Services
  • CHC51608 - Diploma of Employment Services
  • CHC42008 - Certificate IV in Employment Services
  • CHC42108 - Certificate IV in Career Development
  • CHC42012 - Certificate IV in Employment Services
  • CHC52212 - Diploma of Community Services Coordination
  • CHC42112 - Certificate IV in Career Development
  • CHC51612 - Diploma of Employment Services
  • CHC30912 - Certificate III in Employment Services

And the skillsets: