Manually sort mail and parcels

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver TLIA2041, 'Manually sort mail and parcels'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Manually sort mail and parcels' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.


Prepare to sort mail and parcels manually


Individual and work team priorities and responsibilities are identified and confirmed


All work health and safety (WHS)/occupational health and safety (OHS) and environmental protection workplace procedures and requirements are identified, accessed and applied


Availability of mail and parcels to be processed is identified and confirmed


Mail and parcels to be processed are transferred to processing point


Labels for identifying the destination of mail are created and affixed to trays


Sort mail and parcels manually


Internal operating procedures and standards are applied to the manual processing of parcels and mail


Mail and parcels are inspected to ensure all criteria have been met


Mail and parcels are sorted accurately and correctly in compliance with priority for processing and manual sorting procedures


Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels


Mail and parcels that are damaged, underpaid, incorrectly classified, or are non-conforming are identified, separated and re-processed in accordance with workplace procedures


Legal requirements and workplace policies and procedures in relation to the security of mail and parcels are followed


Complete process for manually sorting mail and parcels


Mail and parcel sorting frames/bag racks are cleared down, and mail and parcel containers/bags are sealed and labelled in accordance with workplace procedures


Mail and parcels are transferred to next processing or distribution point using appropriate shifting equipment and labels are scanned as required


Information required to complete records of mail and parcels processed is provided and recorded


Excess equipment is removed and work area is prepared for next activity/shift