Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver AURSCA006, 'Promote automotive products and services'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Promote automotive products and services' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
Elements Elements describe the essential outcomes. | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Develop knowledge of automotive products and services | 1.1 Use, purpose and application of products and services are researched and clarified as required 1.2 Comparisons between available products and services, including complementary products and services, are researched and interpreted 1.3 Workplace promotional and marketing activities relevant to products and services are researched and interpreted |
2. Identify and match customer needs to products and services | 2.1 Customer buying motives and requirements are determined through questioning, active listening and non-verbal communication cues 2.2 Customer is guided to product or service that matches their identified buying motives and requirements 2.3 Features and benefits of product or service and relevance to customer requirements are explained and highlighted 2.4 Demonstrations are conducted and aligned to customer buying motives and requirements according to workplace marketing and sales practices 2.5 Selling techniques are used according to workplace procedures and legal requirements |
3. Maximise sales opportunities | 3.1 Opportunities for making additional sales are recognised and applied 3.2 On-sell opportunities are assessed through knowledge of customer needs and available complementary automotive products and services 3.3 Customer need and interest in additional or complementary products and services are determined 3.4 Benefits of additional or complementary products and services are discussed and promoted to customer |