Maintain employee relations

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SIRXHRM002, 'Maintain employee relations'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Maintain employee relations' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply relevant industrial awards, agreements and legislation to the workplace.

1.1.Identify and accurately interpret relevant industrial awards, agreements and legislation.

1.2.Apply relevant awards and agreements accurately and consistently to all team members.

1.3.Inform team members of changes in awards and agreements.

1.4.Provide information on relevant awards and agreements to team members as requested.

2. Minimise potential industrial problems.

2.1.Provide regular opportunities for team members to discuss problems that directly or indirectly affect their work.

2.2.Counsel team members on workplace issues as required, in a positive and constructive manner or refer to appropriate personnel when necessary.

2.3.Identify potential and actual conflicts between team members and take remedial action.

2.4.Accurately maintain records of team member counselling and conflict, including outcomes.

3. Implement dispute settlement procedures.

3.1.Follow organisational dispute and grievance policies and procedures accurately and promptly in the instance of workplace disputes.

3.2.Inform team members of current organisational dispute and grievance policies and procedures.

3.3.Apply all policies and procedures in an impartial manner.

3.4.Record details of all disputes or grievances accurately and completely, and make available to authorised personnel.

3.5.Refer unsettled disputes or grievances to relevant personnel.