Prepare and present tour commentaries or activities

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver SITTGDE006A, 'Prepare and present tour commentaries or activities'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Prepare and present tour commentaries or activities' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1

Prepare commentaries or activities for presentation to customers.

1.1

Select and organise appropriate information to meet the needs of specific customers, operational contexts and timing restrictions.

1.2

Select or develop appropriate themes as a basis for commentaries or activities.

1.3

Construct commentaries or activities to maximise the potential for customer enjoyment and learning.

1.4

Obtain, check and assemble all support materials in advance of the tour or activity.

2

Present commentaries or activities to customers.

2.1

Use interpretive and presentation techniques to combine entertainment and learning and to enhance the quality of the experience for the customer.

2.2

Use language appropriate to the customer group.

2.3

Present current, accurate and relevant information in a logical order.

2.4

Present information of appropriate depth and breadth for specific customer needs.

2.5

Present information in a manner that demonstrates cultural and social sensitivity.

2.6

Pace the presentation according to timing requirements and operational context.

2.7

Use equipment and resources correctly and identify and report any equipment defects promptly.

3

Interact with customers.

3.1

Encourage customer participation within safety requirements through effective use of interpretive and presentation techniques.

3.2

Invite questions and feedback from customers both during and at the conclusion of any commentary or activity.

3.3

Answer questions courteously and correctly and, if required, involve the whole group by repetition of the question and delivery of answer audible to all.

3.4

Where the answer to a question is unknown, offer to supply the answer at a future time or refer the customer to other information sources.

3.5

Maintain communication with appropriate colleagues as required by specific tour or activity circumstances.

3.6

Implement contingency plans without delay when unexpected events occur and amend presentation format, order or structure to minimise impact on customer enjoyment.


Qualifications and Skillsets

SITTGDE006A appears in the following qualifications:

  • SIS40310 - Certificate IV in Outdoor Recreation
  • SIS20210 - Certificate II in Outdoor Recreation
  • SIS30410 - Certificate III in Outdoor Recreation
  • SIT30107 - Certificate III in Tourism
  • SIT30307 - Certificate III in Tourism (Tour Wholesaling)
  • SIT30507 - Certificate III in Tourism (Guiding)
  • SIT40207 - Certificate IV in Tourism
  • SIT50107 - Diploma of Tourism
  • SIT40107 - Certificate IV in Tourism (Guiding)