Develop, present and negotiate client solutions

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSASIC302, 'Develop, present and negotiate client solutions'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Develop, present and negotiate client solutions' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop appropriate strategies and solutions

1.1 Determine appropriate strategy to provide for identified needs and outcomes by analysing products and client risk profile, and conducting assessment of client needs

1.2 Conduct relevant research, analysis and product modelling, and draft appropriate solution, plan, policy or transaction for presentation to client demonstrating understanding of ASIC identified generic and specialist knowledge relevant to products being offered

2. Present appropriate strategies and solutions to client

2.1 Explain and discuss proposed transaction with client in clear and unambiguous way, demonstrating product knowledge appropriate for service or product offered

2.2 Ensure that relevant details, terms and conditions of product or service are reinforced to client with impacts and possible risks of solution disclosed in clear and concise manner

2.3 Provide client with written supporting documentation and guide client through key aspects of documentation

3. Negotiate financial plan, policy or transaction with client

3.1 Discuss and clarify any concerns or issues client has regarding proposed plan, policy or transaction

3.2 Seek confirmation to ensure that client understands proposed plan, policy or transaction

4. Coordinate implementation of agreed plan, policy or transaction

4.1 Gain client’s formal agreement to proposed plan, policy or transaction

4.2 Clearly explain and confirm that client understands associated fees, cost structures and timeframes for execution and processing

5. Complete and maintain necessary documentation

5.1 Ensure that proposal and all other statutory and transactional documents are completed and signed off by client

5.2 Confirm that signed agreement and all copies of appropriate documentation are exchanged

6. Provide ongoing service where requested by client

6.1 Ensure that type and form of ongoing service, including reporting on performance and review of plan, policy or transaction, is understood by client

6.2 Clearly explain fees and costs for any ongoing and specifically defined services and ensure client understands these expenses

6.3 Provide ongoing services as required


Qualifications and Skillsets

FNSASIC302 appears in the following qualifications:

  • FNS41010 - Certificate IV in Banking Services
  • FNS30110 - Certificate III in Financial Services
  • FNS41710 - Certificate IV in Insurance Broking
  • FNS40710 - Certificate IV in Financial Practice Support
  • FNS50610 - Diploma of Financial Planning
  • AUR50105 - Diploma of Automotive Management
  • AUR40105 - Certificate IV in Automotive Management
  • AUR40112 - Certificate IV in Automotive Management
  • FNS41411 - Certificate IV in General Insurance
  • FNS30111 - Certificate III in Financial Services
  • FNS41011 - Certificate IV in Banking Services
  • FNS30511 - Certificate III in General Insurance
  • FNS50611 - Diploma of Financial Planning
  • FNS41811 - Certificate IV in Financial Services
  • FNS40715 - Certificate IV in Financial Practice Support
  • FNS42015 - Certificate IV in Banking Services
  • FNS30115 - Certificate III in Financial Services
  • FNS40815 - Certificate IV in Finance and Mortgage Broking
  • FNS41415 - Certificate IV in General Insurance
  • FNS50615 - Diploma of Financial Planning
  • FNS30515 - Certificate III in General Insurance
  • FNS41815 - Certificate IV in Financial Services
  • AUR40116 - Certificate IV in Automotive Management