Formats and tools
- Unit Description
- Reconstruct the unit from the xml and display it as an HTML page.
- Assessment Tool
- an assessor resource that builds a framework for writing an assessment tool
- Assessment Template
- generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
- Assessment Matrix
- a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
- Wiki Markup
- mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
- Evidence Guide
- create an evidence guide for workplace assessment and RPL applicants
- Competency Mapping Template
- Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
- Observation Checklist
- create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)
- Self Assessment Survey
- A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
- Moodle Outcomes
- Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
- Registered Training Organisations
- Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSINC301A, 'Work effectively in the financial services industry'.
- Google Links
- links to google searches, with filtering in place to maximise the usefulness of the returned results
- Books
- Reference books for 'Work effectively in the financial services industry' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Work within financial services industry guidelines, procedures and legislation | 1.1. Guidelines, procedures, legislation and codes of practice applying to the financial industry are identified and the effects on everyday work determined 1.2. Workplace procedures and instructions for environmentally sustainable work practices are recognised and followed and any potential improvements suggested to appropriate personnel 1.3. Work tasks are carried out in accordance with specific organisation policy, guidelines and procedures 1.4. Work tasks undertaken meet the organisation philosophy, values and objectives in relation to customer service, professional practice and ethical principles 1.5. Assistance in clarifying the application of the guidelines, procedures and legislation is sought from appropriate personnel where necessary |
2. Communicate in the workplace | 2.1. Effective listening and speaking skills are used in verbal communication 2.2. Instructions or enquiries are responded to promptly and in accordance with organisational requirements 2.3. Presentation of written information meets organisational standards of style, format and accuracy 2.4. Communication is used to develop and maintain positive relationships, mutual trust and confidence |
3. Work safely | 3.1. Established safety procedures are followed when conducting work 3.2. Designated persons are identified for reporting queries and concerns about safety in the workplace 3.3. Actions are taken to eliminate workplace hazards or to reduce risk 3.4. Organisational procedures are followed for responding to emergency incidents |
4. Use workplace technology | 4.1. Relevant information management systems and databases are accessed and used according to organisational procedures 4.2. Proprietary or organisational software is used effectively to develop workplace documents, input and extract data and make calculations |
5. Work in a team environment | 5.1. Support to team members is provided to ensure work group goals are met 5.2. Constructive contribution is made to work group goals and tasks 5.3. Information relevant to work with work group is shared to ensure designated goals are met 5.4. Opportunities for improvement of work group activity are shared with work group members |
6. Develop effective work habits | 6.1. Work and personal priorities are identified and planned to achieve a balance between any competing priorities 6.2. Time management strategies are applied to work duties 6.3. Appropriate dress and behaviour codes as required by the workplace, job role or customer contact are followed |