Monitor and supervise work practices to meet financial services regulatory requirements

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver FNSORG504A, 'Monitor and supervise work practices to meet financial services regulatory requirements'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Monitor and supervise work practices to meet financial services regulatory requirements' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Communicate knowledge of relevant products and services offered

1.1. Staff are kept informed on financial products and services offered by the organisation, and roles and requirements of industry organisations and service providers

1.2. The features and processes of specific products and services are clearly defined so that staff can promote them effectively

1.3. Research and continual professional development is conducted to maintain current knowledge of industry product and service developments

2. Monitor work for compliance with the financial services regulatory framework

2.1. Work practices are monitored to ensure compliance with relevant legislation applying to the financial services industry

2.2. Client interaction is supervised to ensure adherence to advisory limitations regulated by the Australian Securities and Investments Commission (ASIC)

2.3. Government body information sources involved in the regulation of financial products and services are regularly accessed to maintain compliance

2.4. Work systems are established and maintained to ensure legislative guidelines are met with relevant documentation monitored to ensure compliance

3. Supervise work within organisational policies, procedures and guidelines, and accepted industry codes of conduct

3.1. Organisational policies, procedures and guidelines are reviewed for effectiveness

3.2. Work conducted is monitored for compliance with organisational policies, procedures and guidelines

3.3. Work practices reflect cooperation with peers in implementing organisational policies and procedures and promoting the philosophy and objectives of the organisation

3.4. All work is monitored for adherence to accepted codes of conduct

4. Assess workplace procedures

4.1. Processes and procedures within area of responsibility are identified and the implementation of procedures reviewed

4.2. Implementation of procedures is assessed for efficiency in attaining organisational goals

4.3. Areas for improvement in procedures are identified and recommendations made to appropriate personnel

5. Implement organisational quality assurance procedures

5.1. Organisational quality assurance measures and systems are implemented as required

5.2. Quality assurance measures and outcomes are monitored and results documented regularly


Qualifications and Skillsets

FNSORG504A appears in the following qualifications:

  • FNS50710 - Diploma of Superannuation
  • FNS50110 - Diploma of Personal Injury Management
  • FNS60510 - Advanced Diploma of Superannuation
  • FNS50711 - Diploma of Superannuation
  • FNS51811 - Diploma of Financial Services
  • FNS60513 - Advanced Diploma of Superannuation