Maintain business records

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBRKG304B, 'Maintain business records'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Maintain business records' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Collate business records

1.1. Identify individual records or information which should be incorporated into business or records system according to organisational criteria

1.2. Sort records in accordance with workplace requirements

1.3. Adhere to security and access requirements in accordance with organisational procedures

2. Update business or records system

2.1. Identify and record control information for describing new records to be incorporated into business or records system

2.2. Update control information describing movement or use of records within business or records system

2.3. Accurately record and update control information in business or records system

2.4. Identify and remove records of completed business activities from current system for disposal

3. Prepare reports from the business or records system

3.1. Interpret requests for reports and clarify the content and frequency sought, where necessary

3.2. Prepare reports from business or records system in accordance with instructions or request

3.3. Prepare reports in accordance with organisational security and access procedures

Qualifications and Skillsets

BSBRKG304B appears in the following qualifications:

  • PRM30509 - Certificate III in Asset Maintenance (Waste Management)
  • LMF31608 - Certificate III in Security Screens and Grills
  • FNS30510 - Certificate III in General Insurance
  • FNS30310 - Certificate III in Accounts Administration
  • FNS30110 - Certificate III in Financial Services
  • FNS30710 - Certificate III in Life insurance
  • CPP40307 - Certificate IV in Property Services (Real Estate)
  • CPP40407 - Certificate IV in Property Services (Stock and Station Agency)
  • CPP40611 - Certificate IV in Property Services (Operations)
  • BSB30807 - Certificate III in Recordkeeping
  • SIF30108 - Certificate III in Cemetery and Crematorium Operations
  • PSP52410 - Diploma of Interpreting
  • PSP52310 - Diploma of Translating
  • PSP30104 - Certificate III Government
  • AUM40108 - Certificate IV in Automotive Manufacturing - Automotive Development (Passenger Motor Vehicle)
  • SFI30211 - Certificate III in Fishing Operations
  • SFI30611 - Certificate III in Seafood Industry (Sales and Distribution)
  • SFI30111 - Certificate III in Aquaculture
  • SFI30511 - Certificate III in Seafood Processing
  • SFI30311 - Certificate III in Seafood Industry (Environmental Management Support)
  • TLI41210 - Certificate IV in Transport and Logistics (Road Transport - Car Driving Instruction)