Work effectively with diversity

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver BSBDIV301A, 'Work effectively with diversity'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work effectively with diversity' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

1. Recognise individual differences and respond appropriately

1.1 Recognise and respect individual differences in colleagues, clients and customers

1.2 Respond to differences sensitively

1.3 Ensure behaviour is consistent with legislative requirements and enterprise guidelines

1.4 Accommodate diversity using appropriate verbal and nonverbal communication

2. Work effectively with individual differences

2.1 Recognise and document knowledge, skills and experience of others in relation to team objectives

2.2 Encourage colleagues to utilise and share their specific qualities, skills or backgrounds with other team members and clients in order to enhance work outcomes

2.3 Ensure relations with customers and clients demonstrate that diversity is valued by the business


Qualifications and Skillsets

BSBDIV301A appears in the following qualifications:

  • CPP30211 - Certificate III in Property Services (Agency)
  • BSB30807 - Certificate III in Recordkeeping
  • BSB30110 - Certificate III in Business
  • BSB30707 - Certificate III in Occupational Health and Safety
  • BSB30407 - Certificate III in Business Administration
  • BSB30607 - Certificate III in International Trade
  • BSB40907 - Certificate IV in Governance
  • BSB30507 - Certificate III in Business Administration(International Education)
  • BSB31107 - Certificate III in Business Administration (Medical)
  • BSB30907 - Certificate III in Business Administration (Education)
  • BSB31007 - Certificate III in Business Administration (Legal)
  • PSP61110 - Advanced Diploma of Interpreting
  • PSP52410 - Diploma of Interpreting
  • PSP61010 - Advanced Diploma of Translating
  • PSP52310 - Diploma of Translating
  • CUS30109 - Certificate III in Music
  • CUS30309 - Certificate III in Music Business
  • CUS30209 - Certificate III in Technical Production
  • AUM30108 - Certificate III in Automotive Manufacturing - Manufacturing Specialist (Passenger Motor Vehicle)
  • CUV30403 - Certificate III in Arts Administration
  • CUV10203 - Certificate I in Aboriginal or Torres Strait Islander Cultural Arts
  • CUV40403 - Certificate IV in Photoimaging
  • CUV40503 - Certificate IV in Arts Administration
  • CUV10103 - Certificate I in Visual Arts and Contemporary Craft
  • CUV40203 - Certificate IV in Aboriginal or Torres Strait Islander Cultural Arts
  • CUV40103 - Certificate IV in Visual Arts and Contemporary Craft
  • CUV40603 - Certificate IV in Opal Cutting and Polishing
  • CUE30303 - Certificate III in Venues and Events (Customer Service)
  • CUE40403 - Certificate IV in Venues and Events (Customer Service)
  • CUE20103 - Certificate II in Live Production, Theatre and Events
  • RGR30308 - Certificate III in Racing Services (Racing Administration)
  • RGR30408 - Certificate III in Racing Services (Cadet Steward)
  • CUF20107 - Certificate II in Creative Industries (Media)
  • CUF40107 - Certificate IV in Screen and Media
  • CUF30107 - Certificate III in Media