Identify clients with language, literacy and numeracy needs and respond effectively

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCLLN403A, 'Identify clients with language, literacy and numeracy needs and respond effectively'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Identify clients with language, literacy and numeracy needs and respond effectively' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Establish if there are LLN needs affecting client's access to service

1.1 Identify indicators of LLN needs

1.2 Apply knowledge of the context to identify inherent LLN requirements

1.3 Establish rapport and identify where clientLLN needs may impact on access to service

1.4 Determine the degree to which other issues may impact on the client

2. Determine appropriate strategies to address client's LLN needs

2.1 Determine workable strategies to ensure service delivery meets client LLN needs, including appropriate tools and communication strategies

2.2 Collaborate with client to identify possible areas of LLN need and how to meet client needs

2.3 Prioritise areas for immediate and, where appropriate, longer-term action

3. Implement strategies to address agreed LLN needs

3.1 Offer relevant information to client regarding most appropriate support, to enable client to make informed decisions

3.2 Record agreed LLN needs and the strategies used, and report in line with client and organisation requirements

3.3 Monitor client and provide ongoing support and encouragement where appropriate


Qualifications and Skillsets

CHCLLN403A appears in the following qualifications:

  • CHC40408 - Certificate IV in Alcohol and Other Drugs Work
  • CHC40108 - Certificate IV in Aged Care
  • CHC40208 - Certificate IV in Home and Community Care
  • CHC42308 - Certificate IV in Mediation
  • CHC52008 - Diploma of Community Services (Case management)
  • CHC41908 - Certificate IV in Youth Justice
  • CHC40308 - Certificate IV in Disability
  • CHC41408 - Certificate IV in Child, Youth and Family Intervention (Residential and out of home care)
  • CHC30508 - Certificate III in Social Housing
  • CHC40808 - Certificate IV in Community Development
  • CHC41608 - Certificate IV in Child, Youth and Family Intervention (Family support)
  • CHC42208 - Certificate IV in Telephone Counselling Skills
  • CHC41808 - Certificate IV in Youth Work
  • CHC30908 - Certificate III in Employment Services
  • CHC51208 - Diploma of Child, Youth and Family Intervention
  • CHC41708 - Certificate IV in Education Support
  • CHC40708 - Certificate IV in Community Services Work
  • CHC51408 - Diploma of Youth Work
  • CHC41508 - Certificate IV in Child, Youth and Family Intervention (Child protection)
  • CHC51908 - Diploma of Relationship Education
  • CHC51608 - Diploma of Employment Services
  • CHC50608 - Diploma of Community Services Work
  • CHC42508 - Certificate IV in Community Services (Information, advice and referral)
  • CHC42008 - Certificate IV in Employment Services
  • CHC52108 - Diploma of Community Services (Financial counselling)
  • CHC30408 - Certificate III in Disability
  • CHC40908 - Certificate IV in Social Housing
  • CHC30808 - Certificate III in Education Support
  • CHC50208 - Diploma of Community Services (Alcohol and other drugs)
  • CHC31008 - Certificate III in Telephone Counselling Skills
  • CHC51708 - Diploma of Counselling
  • CHC51808 - Diploma of Family Intake and Support Work
  • CHC40508 - Certificate IV in Mental Health
  • CHC50808 - Diploma of Social Housing
  • CHC60108 - Advanced Diploma of Disability Work
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC50708 - Diploma of Community Development
  • CHC51308 - Diploma of Education Support
  • CHC41008 - Certificate IV in Community Services Advocacy
  • CHC51508 - Diploma of Youth Justice
  • CHC50108 - Diploma of Disability
  • CHC50308 - Diploma of Community Services (Mental health)
  • CHC42108 - Certificate IV in Career Development
  • CHC30208 - Certificate III in Aged Care
  • CHC42608 - Certificate IV in Celebrancy
  • CHC30308 - Certificate III in Home and Community Care
  • CHC42408 - Certificate IV in Relationship Education
  • HLT51607 - Diploma of Nursing (Enrolled/Division 2 nursing)
  • HLT42407 - Certificate IV in Indigenous Environmental Health
  • HLT42307 - Certificate IV in Population Health
  • HLT32307 - Certificate III in Indigenous Environmental Health
  • HLT44007 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT51007 - Diploma of Population Health
  • HLT61307 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)
  • HLT21007 - Certificate II in Indigenous Environmental Health
  • HLT32207 - Certificate III in Population Health
  • HLT20907 - Certificate II in Population Health
  • HLT51107 - Diploma of Indigenous Environmental Health
  • HLT33207 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT43407 - Certificate IV in Nursing (Enrolled/Division 2 nursing)
  • HLT52207 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health (Community Care)