Apply government processes

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver PSPGOV422A, 'Apply government processes'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Apply government processes' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Apply information relating to the Machinery of Government

1.1 Up-to-date information relating to Machinery of Government relevant to work responsibilities is identified, accessed and applied

1.2 Ambiguity in the structure and function of the organisation or work area as a result of past, present or future Machinery of Government changes is identified and advice obtained and implemented on required work priorities and outcomes for the transition period

1.3 Role ambiguity as a result of past, present or future Machinery of Government changes is managed in accordance with organisational directions

2. Apply knowledge of organisational functions

2.1 Up-to-date information relating to the structure and functions of the organisation is accessed and applied

2.2 Appropriate persons are identified to ensure correct levels of authority are utilised to deal with responsibilities within the organisation

2.3 Areas of work where delegations apply are identified and delegation levels within the organisation are confirmed in accordance with organisational procedures/guidelines

2.4 Approvals are obtained in the workplace in accordance with organisational delegations

3. Apply knowledge of protocols

3.1 Up-to-date information relating to government protocols is identified, accessed and applied

3.2 Protocols are observed in dealings with other organisations and with persons from within and outside the organisation

3.3 Written protocols, formats and standards are adhered to in writing government documents

Qualifications and Skillsets

PSPGOV422A appears in the following qualifications:

  • PUA41506 - Certificate IV in Public Safety (Defence Paralegal Services)
  • CHC40908 - Certificate IV in Social Housing
  • CHC52310 - Diploma of Community Services (Development and/or Humanitarian Assistance)
  • PSP40704 - Certificate IV in Government (Service Delivery)
  • PSP40304 - Certificate IV in Government (Court Compliance)
  • PSP41104 - Certificate IV in Government (Occupational Health Safety)
  • PSP40404 - Certificate IV in Government (Court Services)
  • PSP40504 - Certificate IV in Government (Financial Services)
  • PSP42410 - Certificate IV in Government (Procurement and Contracting)
  • PSP41004 - Certificate IV in Government (Land Administration)
  • PSP41904 - Certificate IV in Government (School Support Services)
  • PSP41704 - Certificate IV in Government (Personnel Security)
  • PSP42108 - Certificate IV in Government (Revenue Administration)
  • PSP40204 - Certificate IV in Government (Border Protection)
  • PSP40604 - Certificate IV in Government (Fraud Control)
  • PSP42210 - Certificate IV in Government (Workplace Relations)
  • PSP41204 - Certificate IV in Government (Project Management)
  • PSP41404 - Certificate IV in Government (Statutory Compliance)
  • PSP40104 - Certificate IV in Government
  • PSP40904 - Certificate IV in Government (Injury Rehabilitation Management )
  • PSP41804 - Certificate IV in Government (Road Transport Compliance)
  • PSP41604 - Certificate IV in Government (Security)
  • PSP40804 - Certificate IV in Government (Injury Claims Administration )

And the skillsets: