Work effectively in local government

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver LGACORE104B, 'Work effectively in local government'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Reference books for 'Work effectively in local government' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



1. Apply knowledge and understanding of council responsibilities and structure to work

1.1 Work reflects understanding of relationship between elected members and council staff.

1.2 Responsibilities and duties are performed in accordance with council policies and procedures.

1.3 Tasks that fall outside scope of responsibilities or limits of authority are proactively referred or delegated to appropriate departments/personnel.

1.4 Communication with council staff is conducted according to organisational protocols and procedures.

2. Accept responsibility for quality of own work

2.1 Workplace is well organised and safe and is in accordance with relevant standards and policies.

2.2 Own work is monitored and adjusted according to requirements for job quality, customer service, public responsibility and resource use.

2.3 Council's code of conduct is adhered to.

3. Manage own work

3.1 Instructions are interpreted correctly and checked against prescribed scope and standard of work.

3.2 Factors affecting work requirements are identified and appropriate action is taken.

3.3 Workload is assessed and prioritised within allocated time frames.

3.4 The need for additional support to improve performance is communicated clearly to the appropriate person.

4. Maintain public safety

4.1 Potential health and safety hazards are identified and responded to in line with council procedures.

4.2 Emergency situations are quickly and correctly recognised, assessed and responded to in line with council procedures.

4.3 The potential effect of incidents on different customers, including those with special needs, is taken into account in determining appropriate action.

4.4 Requests for assistance from other staff or the public are responded to promptly and appropriately.

4.5 Reports on accidents and incidents are provided in accordance with council and legal requirements.

4.6 Reports are accurate and comprehensive and clearly distinguish fact and opinion.

5. Implement environmental procedures

5.1 Environmental risks and impacts relevant to the specific work being undertaken are identified.

5.2 All work activities are carried out in accordance with relevant environmental procedures, including sustainable energy work practices.

5.3 Environmental risks and incidents are dealt with, recorded and/or reported according to council and workplace procedures.

5.4 Contribution to review of environmental procedures is made within limits of responsibility.

6. Contribute to change process

6.1 Implications of external change on the council are identified.

6.2 Implications of change in the workplace on own job are identified.

6.3 Agreed changes to improve work outcomes are acted upon.

6.4 Appropriate avenues are accessed to provide suggestions for improvements.

6.5 Suggestions for improving the work are contributed in a constructive way.

Qualifications and Skillsets

LGACORE104B appears in the following qualifications:

  • LGA40604 - Certificate IV in Local Government (Land Management)
  • LGA50104 - Diploma of Local Government Administration
  • LGA30304 - Certificate III in Local Government (Operational Works)
  • LGA50208 - Diploma of Local Government (Health and Environment)
  • LGA50604 - Diploma of Local Government (Regulatory Services)
  • LGA40504 - Certificate IV in Local Government (Regulatory Services)
  • LGA30404 - Certificate III in Local Government (Regulatory Services)
  • LGA40404 - Certificate IV in Local Government (Operational Works)
  • LGA50404 - Diploma of Local Government (Operational Works)
  • LGA10204 - Certificate I in Local Government (Operational Works)
  • LGA20104 - Certificate II in Local Government
  • LGA30208 - Certificate III in Local Government (Health and Environment)
  • LGA20204 - Certificate II in Local Government (Operational Works)
  • LGA10104 - Certificate I in Local Government
  • LGA50508 - Diploma of Local Government (Planning)
  • LGA40708 - Certificate IV in Local Government (Planning)
  • LGA60104 - Advanced Diploma of Local Government (Operational Works)
  • LGA40308 - Certificate IV in Local Government (Health and Environment)
  • LGA40104 - Certificate IV in Local Government
  • LGA50304 - Diploma of Local Government (Land Management)
  • LGA30104 - Certificate III in Local Government