Work with diverse people

Formats and tools

Unit Description
Reconstruct the unit from the xml and display it as an HTML page.
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment. Put student names in the top row and check them off as they demonstrate competenece for each of the unit's elements and performance criteria.
Assessment Matrix
a slightly different format than the assessment template. A spreadsheet with unit names, elements and performance criteria in separate columns. Put assessment names in column headings to track which performance criteria each one covers. Good for ensuring that you've covered every one of the performance criteria with your assessment instrument (all assessement tools together).
Wiki Markup
mark up the unit in a wiki markup codes, ready to copy and paste into a wiki page. The output will work in most wikis but is designed to work particularly well as a Wikiversity learning project.
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners. A template for developing assessments for a unit, which will help you to create valid, fair and reliable assessments for the unit, ready to give to trainers and students
Observation Checklist
create an observation checklist for workplace assessment and RPL applicants. This is similar to the evidence guide above, but a little shorter and friendlier on your printer. You will also need to create a seperate Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity observed using the unit's range statement, required skills and evidence required (see the unit's html page for details)

Self Assessment Survey
A form for students to assess thier current skill levels against each of the unit's performance criteria. Cut and paste into a web document or print and distribute in hard copy.
Moodle Outcomes
Create a csv file of the unit's performance criteria to import into a moodle course as outcomes, ready to associate with each of your assignments. Here's a quick 'how to' for importing these into moodle 2.x
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CHCDIV001, 'Work with diverse people'.
Google Links
links to google searches, with filtering in place to maximise the usefulness of the returned results
Books
Reference books for 'Work with diverse people' on fishpond.com.au. This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to ntisthis.com for every purchase, so go nuts :)


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Reflect on own perspectives

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

2. Appreciate diversity and inclusiveness, and their benefits

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

3. Communicate with people from diverse backgrounds and situations

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

4. Promote understanding across diverse groups

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required


Qualifications and Skillsets

CHCDIV001 appears in the following qualifications:

  • HLT50113 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT40113 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT30113 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT20113 - Certificate II in Aboriginal and/or Torres Strait Islander Primary Health Care
  • HLT50213 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice
  • HLT60113 - Advanced Diploma of Aboriginal and/or Torres Strait Islander Health Care
  • HLT40213 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice
  • CHC40513 - Certificate IV in Youth Justice
  • CHC30213 - Certificate III in Education Support
  • CHC50113 - Diploma of Early Childhood Education and Care
  • CHC30113 - Certificate III in Early Childhood Education and Care
  • CHC50313 - Diploma of Child, Youth and Family Intervention
  • CHC40313 - Certificate IV in Child, Youth and Family Intervention
  • CHC40213 - Certificate IV in Education Support
  • CHC50513 - Diploma of Youth Justice
  • CHC40413 - Certificate IV in Youth Work
  • CHC50413 - Diploma of Youth Work
  • CHC40113 - Certificate IV in School Age Education and Care
  • CHC43515 - Certificate IV in Mental Health Peer Work
  • CHC53215 - Diploma of Alcohol and Other Drugs
  • CHC53415 - Diploma of Leisure and Health
  • CHC42215 - Certificate IV in Social Housing
  • CHC43215 - Certificate IV in Alcohol and Other Drugs
  • CHC43415 - Certificate IV in Leisure and Health
  • CHC43115 - Certificate IV in Disability
  • CHC14015 - Certificate I in Active Volunteering
  • CHC24015 - Certificate II in Active Volunteering
  • CHC34015 - Certificate III in Active Volunteering
  • CHC43315 - Certificate IV in Mental Health
  • CHC32015 - Certificate III in Community Services
  • CHC42315 - Certificate IV in Chaplaincy and Pastoral Care
  • CHC42015 - Certificate IV in Community Services
  • CHC42115 - Certificate IV in Community Development
  • CHC33015 - Certificate III in Individual Support
  • CHC43015 - Certificate IV in Ageing Support
  • CHC22015 - Certificate II in Community Services
  • CHC53315 - Diploma of Mental Health
  • HLT52615 - Diploma of Ayurvedic Lifestyle Consultation
  • HLT43015 - Certificate IV in Allied Health Assistance
  • HLT33115 - Certificate III in Health Services Assistance
  • HLT47515 - Certificate IV in Operating Theatre Technical Support
  • HLT47315 - Certificate IV in Health Administration
  • HLT57415 - Diploma of Audiometry
  • HLT37315 - Certificate III in Health Administration
  • HLT47415 - Certificate IV in Audiometry
  • HLT52415 - Diploma of Kinesiology
  • HLT37415 - Certificate III in Pathology Assistance
  • HLT52115 - Diploma of Traditional Chinese Medicine (TCM) Remedial Massage
  • HLT52515 - Diploma of Reflexology
  • HLT52015 - Diploma of Remedial Massage
  • HLT62615 - Advanced Diploma of Ayurveda
  • HLT42015 - Certificate IV in Massage Therapy
  • HLT47115 - Certificate IV in Hospital/Health Services Pharmacy Support
  • HLT57915 - Diploma of Anaesthetic Technology
  • HLT52215 - Diploma of Shiatsu and Oriental Therapies
  • HLT52315 - Diploma of Clinical Aromatherapy
  • HLT47715 - Certificate IV in Medical Practice Assisting
  • HLT37015 - Certificate III in Sterilisation Services
  • HLT37215 - Certificate III in Pathology Collection
  • HLT47015 - Certificate IV in Sterilisation Services
  • HLT33015 - Certificate III in Allied Health Assistance
  • HLT47815 - Certificate IV in Optical Dispensing
  • HLT57715 - Diploma of Practice Management
  • HLT37115 - Certificate III in Hospital/Health Services Pharmacy Support
  • CHC41015 - Certificate IV in Celebrancy
  • CHC41115 - Certificate IV in Employment Services
  • CHC41215 - Certificate IV in Career Development
  • CHC51015 - Diploma of Counselling
  • CHC51115 - Diploma of Financial Counselling
  • HLT21015 - Certificate II in Medical Service First Response
  • HLT23215 - Certificate II in Health Support Services
  • HLT26115 - Certificate II in Indigenous Environmental Health
  • HLT26015 - Certificate II in Population Health
  • HLT31015 - Certificate III in Ambulance Communications (Call-taking)
  • HLT31115 - Certificate III in Non-Emergency Patient Transport
  • HLT31215 - Certificate III in Basic Health Care
  • HLT35015 - Certificate III in Dental Assisting
  • HLT33215 - Certificate III in Health Support Services
  • HLT35115 - Certificate III in Dental Laboratory Assisting
  • HLT36015 - Certificate III in Population Health
  • HLT36115 - Certificate III in Indigenous Environmental Health
  • HLT41115 - Certificate IV in Health Care
  • HLT41015 - Certificate IV in Ambulance Communications (Dispatch)
  • HLT45015 - Certificate IV in Dental Assisting
  • HLT46015 - Certificate IV in Population Health
  • HLT46115 - Certificate IV in Indigenous Environmental Health
  • HLT51015 - Diploma of Paramedical Science
  • HLT54115 - Diploma of Nursing
  • HLT55115 - Diploma of Dental Technology
  • SIS40115 - Certificate IV in Sport and Recreation
  • FNS51915 - Diploma of Personal Injury and Disability Insurance Management
  • FNS42115 - Certificate IV in Personal Injury Management
  • CUA50615 - Diploma of Aboriginal and Torres Strait Islander Visual Arts Industry Work
  • CUA50915 - Diploma of Photography and Photo Imaging
  • BSB52115 - Diploma of Library and Information Services
  • SIR30216 - Certificate III in Retail
  • SIR40116 - Certificate IV in Community Pharmacy
  • SIR40316 - Certificate IV in Retail Management
  • SIR30116 - Certificate III in Community Pharmacy
  • CPP41016 - Certificate IV in Access Consulting
  • CPP50416 - Diploma of Building Design